Old Man Winter wrote:
> After my RTA last monday, long story but I'm getting mobile again, my
> curtesy car turned up this morning (before my car is taken away) it
> is a Renault Scenic, what a strange vechicle to drive, no keys and
> push button start and gear stick half way up the front facsia.
>
> Also the garage picking my car up phoned that due to M25/A13 problems
> they cant get to me yet. But they thought I was getting a car from
> them? So it seems that the left hand is not talking to the right.
>
> When I phoned RSA they set things in motion last week but then phoned
> back to say that because the guys repairing the car can't supply a
> car big enough for me someone else would. Surely this information
> should have been shared with Avis and the guys doing the repairs?
>
> I will be making a comment after the car comes back just incase
> someone forgot to post or email someone.
>
> John H
When we had to make a claim a few months ago, our initial point of contact
was RSA, but after that, everything was handled by a 3rd party company
called AI Claim Solutions.
They were fantastic, and everything went smoothly.